Most orders are processed and shipped within 2-3 business days from the time of purchase. Orders ship Monday-Friday, excluding holidays. Processing time may vary due to merchandise availability and/or payment discrepancies.
Occasionally, our system will trigger a security response and therefore can not process your order immediately. In that case, your order will go to our Fraud Prevention Department for review, and we will notify you via email if your credit card status is not within the credit card processors’ security measures. In this situation, we might request a different form of payment or cancel your order and issue a refund back on your card.
Please note: ‘Shop Kim Thai’ reserves the right to cancel an order at any time. If your order is cancelled, any funds collected will be returned to you.